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How can I search for a customer in MailChimp? - Wed - Nov 26, 2025 - 6:04pm

To search for a customer in MailChimp to see if they have been added to your email list, please see the instructions below:


  1. Log in to Mailchimp.

  2. Go to Audience in the left sidebar.

  3. Select All contacts.

  4. Use the Search bar at the top to enter:

    • Email address

    • First or last name

    • Phone number (if collected)

If they are on your list, they will appear with their subscription status (Subscribed, Unsubscribed, Non-Subscribed, or Cleaned).

You can also view the customer's profile in MailChimp to determine if they are properly tagged. 

View our video tutorials   How can I change the name shown for the mailing list?   How do Surveys work?   How do I use Google Analytics to track my ThunderTix website traffic?   How do I set up a Goal in my Google Analytics account to track sales?   How do I track sales for online advertising?   How can I connect my Mailchimp account to ThunderTix?   Constant Contact Integration