Category: Customers
Head to Patron Database > Import Customers to learn about options for migrating your data into ThunderTix. If you've already been processing tickets with ThunderTix with active customer data in your customer database, you can still request that we import your customers and/or their c
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First, you'll need to add your MailChimp API key to your account settings. Read our guide on Mailchimp Integration.
Once your Mailchimp and/or Constant Contact account is connected to ThunderTix, we can automatically send patron data to your email service as purchases are made.
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Once your Mailchimp and/or Constant Contact account is connected to ThunderTix, we can automatically send patron data to your email service as purchases are made.
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Unfortunately, there's no way to delete a note at this time. But, you can edit notes that already existed and view the revision history of all changes made to a customer note.
When an email is included on an order, we'll automatically create the customer record in the database. Customers can also be manually added to the customers tab by clicking on the "Create Customer" link or customers can be imported from a CSV list that you provide to our team.
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We never use or sell any data you collect on your accounts for any reason. The only time we ever share any aspect of your account is when you specifically enter things like a Google analytics tracking code or Eventful API information.
All customers are searchable from your Patron Database. It includes all people that have ever interacted with your organization which could be from purchasing a ticket, a season subscription, making a donation, or buying/receiving a gift card.
In addition, we offer a migration servi
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In addition, we offer a migration servi
Auto-fill makes it easy for box office staff to quickly and efficiently process orders on behalf of ticket buyers. Auto-fill expedites orders made over the phone or in person by allowing staff to quickly retrieve a patron's record by doing a quick search using the customer's last name
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The guest list has an export feature. Once you have exported the Guest List to a spreadsheet, you may sort it by the zip code column.
For all orders, we collect the name of the customer that is either purchasing the tickets or processing the order (if tickets are free). If you need to collect a customer name per ticket being ordered, you may either require or optionally request a customer name per ticket.
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To see the Customer database under Patron Database > Search and Mass Mail, the user needs to have the permission "View/edit customers" enabled.
To enable this permission for your users:
To enable this permission for your users:
- Go to account settings > Users
- Click on the user and check the box 'View/edit Customers'
- Click Update
