Guide for re-opening after COVID

Support Forum

Guide for re-opening after COVID - Wed - Jun 24, 2020 - 9:27am

Posted by Dawn Updated: Oct 2021 0 Comments

Questions you should discuss with your staff for the future of live performances

How many sanitizing stations will you need?
How will you manage the flow of patrons into the theatre? List entrances based on seat assignment?
What will you do to manage traffic through your main entrance? Ingress time slots with limited capacities for each?
Will you require all patrons to wear masks within the building?
Will you increase the length of intermission to allow ample time and spacing in the restrooms?
Should you stream your events for those who are not ready to return but don't want to miss your great shows?
Should you offer Pay what you can ticket pricing to make shows more affordable?
Do you need to reconsider your refund and exchange policies to be more flexible?
How will you manage social distancing between families within the theatre?

Once you've answered these basic questions, consider creating a seating chart to make social distancing automatically applied for your customers helping them feel safe and saving you time. Read about automated social distancing here.

View Our Video Tutorials Related Discussions How do I turn off the required billing fields on the checkout page? How do I change my public URL? Why is phone support an upgrade option? Using ThunderTix's built-in email service How can I hide the Comments box from my checkout page? How to change the amount or cancel a recurring donation Why does my event appear to be Sold Out?