How do I create a flex pass season package that issues coupons? - Mon - Jul 11, 2011 - 4:32pm

Posted by Dawn Updated: Sep 2023 0 Comments Coupons
If you want to create a season subscription that allows customers to purchase a season pass at the beginning of the season with the option to choose their events, performances, and seats (if applicable) at any point during the season, you'll want to create a Package with Flex Pass as the type.

How it works

When patrons purchase a flex pass, they will be emailed unique coupon code(s) as a link that launches your events listing with the voucher codes automatically applied. The voucher codes are redeemable for all the productions included with the flex pass package.

As each production becomes available for purchase, your patrons can return to the flex pass receipt, click the voucher codes, choose their desired event date/time, pick their preferred seats, and on the checkout page, their vouchers will automatically be applied to each valid ticket in their cart. For each coupon entered, they will receive 100% off the price of each ticket in their cart, allowing them the flexibility to not only choose their own seats, but also choose the date/time that best fits their schedule as the show opens for sale. If there are fees applied on the ticket, all fees will be waived when the coupon code is redeemed to comp the ticket.

The initial order confirmation email receipt of their flex pass purchase includes the voucher codes that they can redeem and also specifies for which events the voucher codes will be valid. If you want, you can include additional instructions on the event description or in the email header for the Flex Pass package.





Creating a Standard Flex Pass package

When patrons purchase standard flex pass, they will choose exactly 1 performance for each event included in the package.


1. Head to Events >> Package Manager
2. Click Create Package
3. Under Selection Method, choose Pick All
4. From Included Events, check the box next to each event name (not next to an individual performance) included in the package
5. Under Ticket Delivery, choose Flex Pass. Do not enable the "punch card" option.






Creating a Punch Card Flex Pass package

When patrons purchase punch card flex pass, they will receive a voucher code good for X punches. Those punches, or redemptions, can be used in any combination of events and/or performances.

There are two options for Punch Card Flex Pass packages: Pick All and Pick Any.

For a Pick All Flex Pass:
1. Head to Events >> Package Manager.
2. Click Create Package.
3. Under Selection Method, choose Pick All.
4. From Included Events, check the box next to each event name (not next to an individual performance) included in the package.
5. Under Ticket Delivery, choose Flex Pass.
6. Click Punch Card.
7. Enter the number of "punches" or redemptions that the coupon can be used across all performances.




For a Punch Card Flex Pass:
1. Head to Events >> Package Manager.
2. Click Create Package.
3. Under Selection Method, choose Pick Any.
4. Enter the number of events this pass will be good for, should there be a limit.
5. From Included Events, check the box next to each event name included in the package.
6. Under Ticket Delivery, choose Flex pass.
7. Punch Card will automatically be enabled, as will the number chosen in part 4.

Important Note:
Please note that at this time, there is not an option to convert a flex pass to a donation. 

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