Does a subscriber get a ticket to each show? - Tue - Jul 26, 2011 - 10:42am

Posted by Dawn Updated: Dec 2022 0 Comments Packages
Yes, a customer will receive a ticket to each show in their package confirmation email, if the etickets are enabled for the events.

You can ensure the etickets are enabled for the shows included in their package purchase by viewing your Event Manager page.  If the etickets are enabled, under the eTicket column, you'll see 'Preview. If they are disabled, you will see this option listed as 'Disabled'.






Once, you've verified that a ticket will be sent per show, the eTicket will work as it should for the season package. When you create an order for a package (and you've included the customer's email address on the checkout page), an email receipt will be sent to the customer including all events from the package as well as all dates/times selected for each production, amount paid, tickets purchased, etc. The email will include a single ticket attachment that includes X tickets purchased per show. For example, if a customer bought 2 season packages that includes 3 productions, they will receive an electronic PDF ticket that is 6 pages long, 2 tickets per production.

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