Processing Subscription Renewals - Mon - Dec 3, 2018 - 12:37pm

Posted by Ray Updated: Mar 2024 0 Comments Packages
Packages allow you to sell season subscriptions where a patron receives tickets to all shows included in a season. Packages can be sold either for reserved seating or general admission events. Reserved seating packages allow the patron to sit in the same seats for all shows included in their season subscription.

At the end of a season, you'll need to determine which subscribers are going to be renewing and if they want to keep the same seats they had the previous season. Before making packages for the next season open to the public, you'll need to process all subscription renewals first. The best way to handle renewals is by processing the subscriptions in-house renewing subscribers for the same seats they had the previous year.

You may choose to block/reserve subscriber seats in the package while you wait to hear from patrons regarding their renewal. Once all renewals have been processed putting subscribers in their desired seats, packages can be made public allowing new patrons to subscribe in the remaining seats.

For Reserved Seating packages that include a specified date per production, take a look at this discussion:

How can I send season package renewals to my previous subscribers?

And for General Admission packages that include a specified date per production, please look at this discussion:

Automated Renewals for General Admission Defined Packages.

• Sign Up Today and Start Selling Tickets Login