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How can I display an event without the buy button? - Wed - Jul 5, 2017 - 1:17pm

If you have a free event (or an event you’re selling internally) and you don’t want to sell tickets or send emailed tickets, you can still display the event without a “Buy” button. This works for both the standard event listing and the calendar. Follow the steps below to list your event in your usual event listing.

Navigate to: Events > Event Manager

  1. Click Create Event
  2. Enter your event details under the Event Basics tab, such as name, date, and a $0 ticket type.
  3. In the “Advanced Date Display Options” tab, set the Activation date to 12:00 am on the actual event date. (For recurring events, use the first event date.)
  4. Set the Expiration Date to 11:59 pm on the actual event date. (For recurring events, use the final event date.)
  5. Enter a pre-sale announcement, which will serve as the event description.
  6. Set the Pre-sale announcement date to the current date and time.
  7. Click Finish.
  8. After the event has been created, click the “Public Display” tab. Change the Activation date to 11:58 pm on the date of the event. For recurring events, use the final event date at 11:58 pm.

To remove the “Buy” button from an already created event, navigate to: Events > Event Manager

  1. Click Select then Manage for the given event
  2. Select Public Display > Event Information
  3. Set the Activation date to 11:58 pm on the actual event date. (For recurring events, use the final event date.)
  4. Set the Expiration Date to 11:59 pm on the actual event date. (For recurring events, use the final event date.)
  5. Select ‘Buy’ button & pre-sale settings
  6. Enter a pre-sale announcement, which will serve as the event description.
  7. Set the Pre-sale announcement date to the current date and time.

The pre-sale announcement date must be earlier than the event’s activation date. When the activation date arrives, the pre-sale announcement stops showing and customers can see the buy button.

These steps create an event that shows the event name, the pre-sale announcement (as the description), the event image, and the event date(s), but NOT the button to buy tickets. The event will show as available for purchase for just one minute, from 11:58 pm to 11:59 pm on the final day of the event, and disappears at midnight.

View our video tutorials   Is it possible to set a time to stop ticket sales for each individual performance before the show?   Why are my shows not listed in chronological order?   Can I change the display of the event's date to my buyers?   How can I change an event date or time after I've created it?   Is there a way to delete the ticket type on a recurring event just for one day's tour?   Where do I change my address in ThunderTix?   What if my event expired too early? How can I get it back online for customers?