Checkout page for packages redirecting customers to the homepage. - Thu - Nov 16, 2023 - 11:50am

Callie Stearns
Nov 2023 ⚬ 0 Comments Packages
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Do you have your ThunderTix packages embedded onto your website using an iframe? At this time, packages are no longer supported in an iframe due to recent changes in browsers.  So, if you've separately embedded packages using an iframe, you'll need to switch that to a link.  The link you'll need to use is similar to the one shown below:
 
https://(yourpublicwebaddresswillgohere).thundertix.com/packages
 
If you go through the purchase process using the above URL (for your own packages), you'll see that the purchase process works perfectly.  The issue only occurs when packages are embedded within an iframe.
 
If you're only embedding your events in an iframe and customers are navigating to your packages using the button at the top of the events listing, then you'll need to remove that button using CSS.  
 
We've included that CSS for you below.  Just navigate to your Public Display Settings > Fonts and CSS Styles.  Then, add the code below as your new CSS: 
 
#event_packages_link {

   display: none;

} 

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