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How does a "Fixed" Package work? - Mon - Jan 29, 2024 - 10:44am
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  What is a Fixed Package?
A Fixed Package allows you to dictate the events and dates for a package theme such as "Opening Night" or "First Thursday". Here you specify which dates for each event are wrapped up in the package to make checkout quick and efficient. Fixed Packages can combine events with different seating configurations. The dates for a "Fixed Package" are pre-selected, as are the seats. Customers will select the same seats across all shows. This option is the least flexible for customers, but it does allow them to keep their same seats for each performance.
Even if your event tickets have capacities set per ticket, the package will still reduce inventory appropriately per event and per ticket type.
Creating a Fixed Package
1. From the Event tab click Package Manager.
2. Click Create Package
3. When the new package loads, enter in your package name, description and an image.
4. Under 'Selection' Method select 'Pick All'.
5. Under 'Included Events' select the performance you want to include in your package. For example, if it is a Opening Night Package, you will select the first performance for every event included in your package.
6. Under 'Ticket Delivery' select 'Subscription'.
7. Under 'Pricing', select how you would like to apply your discount. There will be two options for pricing, either a Bundled Discount that allows you to either apply a percentage discount off standard event ticket pricing or apply a set dollar amount discount off of each ticket purchased. Alternatively, you can create a package ticket type with a package price.
8. Optionally enter values in the Additional Options field, such as an Expiration date
9. Enter in your shipping options.
NOTE: The shipping options and fees are completely optional. If you don't create a shipping option, the patron won't see shipping listed during checkout. Like events, you can create one or more shipping options to notify patrons of how they'll receive their tickets. At the completion of the package order, patrons will immediately receive all their tickets electronically for all selected events. Some organizations choose to create a single shipping option of "Electronic Email Delivery" for $0 with the eTicket enabled just to offer clarity to patrons to manage their expectations. If you offer multiple options like Will Call and Regular Mail in addition to email delivery, create those choices and corresponding prices here.
10. Click 'Finish.'Additional Information- Report Attachment:
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