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How do transactions display on our customers credit card or bank statements? - Wed - Jan 15, 2025 - 12:08pm

  • When a customer purchase tickets through your ThunderTix events, credit cards are processed with your payment gateway. The company name shown on their bank statements comes from the way you enter it within your account settings of your payment gateway.  

    If you need to change your business name, just log into your payment gateway and navigate to your account settings.