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Can I create a Flex Pass that is restricted by section on my seating chart? - Tue - Feb 18, 2025 - 4:42pm

  • To create a Flex Pass that is restricted by sections on your seating chart follow the steps below. 

    1. Head to Events > Package Manager
    2. Click Create Package
    3. Enter the basic information for your package on the Package Basics tab 
    4. Select your selection method- Pick All and Pick Any will work with this functionality 
    5. Select the events you'd like to include on your package. 
    6. For Ticket Delivery, select Flex Pass and how you'd like to set up your flex pass- Standard Use, Limited Use, or Punch Card. 
    7. On the Pricing tab, enter in the name and price of your Flex Pass. There will be a new option titled 'Sections'. Click on All Sections to assign pricing to specific sections. 
    8. Select what sections you'd like to assign to each ticket type. For example, you may offer a Preferred, Standard, and Value ticket type. Preferred is typically the best available seats, Standard is the next best available, and Value seats are the seats offered at a discounted rate.
    9. Repeat this process for each level/ticket type you'd like to create by clicking 'Add Another Ticket' for each ticket/level you'd like to add. 
    10. Add any fees or additional options such as public access and activation dates to your package.
    11. Click Finish to complete your package.

    Please note that the Flex Pass will only be valid in the sections of your chart you selected.