Support Forum
Blocking and unblocking seats on an iPad - Thu - Mar 6, 2025 - 5:27pm
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If your box office operations are handled with iPads, you will not be able to block seats by the "hover" and right click to initiate. We turned that feature off for iPad users to make the purchase process go more smoothly.
To see the customer name on an iPad, we now show open seats with a drop-down arrow. If you press and hold on any seat with an arrow, the seating menu will appear.
View our video tutorials
How can I share what seats are sold in our seating chart?
How can I add a wheelchair seat to my seating chart?
How do I assign different pricing to each section of my seating chart?
Why are my numbered seats not in order?
How can I block out seats for an event or performance?
Is there an option to sell a "best available" seat rather than choosing a seat from a seating chart?
Where can I select our seating chart to a new event I created?
