How I email customers who did not attend an event? - Mon - Apr 7, 2025 - 2:00pm

Callie Stearns
Mon - Apr 7, 2025 - 2:00pm ⚬ 0 Comments Events
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To email customers who did not attend your event, follow the steps below:


1.  Head to Event Manager > Click on the name of your event > Marketing > Mass Email.
2.  Create a new template or modify an existing one. 
3. Once you have created your email, navigate to the Send Options tab. Select which performance you'd like to send the email to (If your event has multiple performances). 
4. At the bottom of the page, you should see a blue button titled 'Send Now to...". From the drop down menu, select Customers who did NOT attend. 
   

   

5.  You can choose to send the email now, schedule it, or send a preview to yourself.   

We will send an email to all customers who have unscanned barcodes. 

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