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Can I modify or hide the Sold Out notice? - Wed - Jul 9, 2025 - 5:50pm

To change the current sold-out messaging displayed for events on your public page, please follow the below steps: 

  1. Navigate to Events > Event Manager
  2. Click Manage for your chosen event 
  3. Click the Public Display tab
  4. Under Additional Display Options, enter a message under ALTERING THE "SOLD OUT" MESSAGE

While the Sold Out messaging cannot be removed while the event is still public, you can remove the sold-out performance date if you wish by making the performance date private.
View our video tutorials   Can we collect extra information on an order?   How can I customize a tour date message for the public without making tickets available?   Is it possible to set the maximum number of seats but not change the current defaults?   Can I still sell tickets at the door using ThunderTix after I take my event offline or after it has expired?   Why is one of my event's dates showing as 'Sold Out'?   Is there a way you could show the PDF image we have uploaded just like the Event Image?   How can I make tickets available at box office only 1 hour before show time?