ThunderTix logo

Support Forum

Can I use the same coupon name even if I've previously deleted/inactivated the coupon? - Wed - Sep 3, 2025 - 5:25pm

  • There are a few things to note when reusing a coupon name when you've previously deleted or inactivated a coupon with the same name. 

    1. Deleting a coupon won’t affect any past orders—customers who used it will still see the discount applied in their transaction history. Once the original coupon is deleted or inactivated, you’re free to create a new coupon using the same code. 
    2. Once a coupon is deleted or inactivated, it can no longer be redeemed by customers. 
    3. After you delete/inactivte the coupon, the same coupon name can be reused when creating a new coupon. 

    So the short answer is yes, you can use the same coupon name even if you've previously deleted or inactivated a coupon with the same name. 
View our video tutorials   How can I create a coupon that allows for only a single use?   How do I limit the number of times a single buyer can use a coupon?   "You have entered an invalid or previously used coupon code"   How should I handle sponsor tickets? Should I issue a comp or provide them with a coupon code instead?   How do I create a flex pass season package that issues coupons?   Can I create a coupon for a specific event date and time?   Can a coupon be limited to only a certain section in my seating chart?