Support Forum
New Demo Available: Flexible Tickets Upgrade - Wed - Jun 24, 2026 - 4:42pm
New Demo Available: Flexible Tickets Upgrade
We’re excited to share that our Flexible Tickets Upgrade demo is now available.
This feature gives ticket buyers the option to add extra flexibility to their purchase, helping them feel more confident when buying tickets in advance. If plans change, patrons have a simple way to adjust while your organization can continue encouraging future attendance and retaining more revenue.
The Flexible Tickets Upgrade is a great option for organizations that want to improve the patron experience, reduce manual ticket change requests, and offer a more modern, flexible checkout process.
Thank you to everyone who has attended our recent demos. If there are any ThunderTix features you would like to see covered in a future demo, please submit a support request and let us know.
View our video tutorials
Can we collect extra information on an order?
How can I customize a tour date message for the public without making tickets available?
Is it possible to set the maximum number of seats but not change the current defaults?
Can I still sell tickets at the door using ThunderTix after I take my event offline or after it has expired?
Why is one of my event's dates showing as 'Sold Out'?
Is there a way you could show the PDF image we have uploaded just like the Event Image?
How can I make tickets available at box office only 1 hour before show time?