How do I enroll a patron in a class from the box office?

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How do I enroll a patron in a class from the box office? - Fri - Oct 9, 2026 - 3:43pm

Stacy Chapman

Fri - Oct 9, 2026 - 3:43pm ⚬ 0 Comments Classes and Camps

Open the class and select + Enroll patron.
Guardian: Search for an existing patron by email, or create a new patron.
Participants: Select the guardian and/or their dependents. Use Add dependent to create a new child, then select them.
Tier: Assign a tier to each participant. Only currently available tiers can be selected. A tier outside its window shows its start date.
Complete required waivers, surveys, and safety profile if required.
Review the guardian, participants, tiers, and tuition, then continue to payment.
Complete checkout with card, Stripe Terminal, cash, gift card, or Comp.

Staff can enroll during Presale once the class is published and has tiers, even while the public page still shows Coming Soon.

If + Enroll patron is disabled:

The class must be published, have at least one tier, not be archived, and have an Active or Presale status. A class in Post-sale cannot accept box office enrollments.

If you cannot continue past the Tier step:

Every tier may be outside its availability window. Go to Settings > Enrollment tiers > Edit and set Available from to the current time, or leave it blank.

View our video tutorials What is Class Manager, and how do I get started selling classes? Should I set up my class as a Series or a Camp? How do I create a class offering? How do I set up the schedule and sessions for a class? How do I set up enrollment tiers and pricing for a class? How do I add waivers and surveys to a class registration? How do I control when a class is visible and when enrollment opens?