Support Forum
Can I cancel an enrollment, delete a class, or change a class type? - Fri - Oct 9, 2026 - 3:45pm
- Cancel or drop an enrollment: Not yet available in the interface. Drop enrollment appears on the roster menu as Coming soon. Contact ThunderTix Support to remove an enrollment or release capacity.
- Delete a class: There is no delete option. Set the End date in the past, or let it pass, and the class archives.
- Change Series to Camp (or the reverse): Possible until the first enrollment. After that, the type is locked. Contact ThunderTix Support if it must be corrected.
- Delete a tier: Not possible once it has enrollments, or if it is the last tier on an active class.
- Delete a session: Not possible once it has check-ins.
- Delete a signed waiver: Not possible. Deactivate it instead.
- Multi-day weekly series: The Series generator uses one weekday. Add sessions for other weekdays manually.
View our video tutorials
What is Class Manager, and how do I get started selling classes?
Should I set up my class as a Series or a Camp?
How do I create a class offering?
How do I set up the schedule and sessions for a class?
How do I set up enrollment tiers and pricing for a class?
How do I add waivers and surveys to a class registration?
How do I control when a class is visible and when enrollment opens?