Packages allow venue admins to bundle multiple events together at an optionally discounted rate for sale in a single transaction.

For example, a theatre might be showing The Drowsy Chaperone, A Midsummer Night's Dream, and The Laramie Project.  You can bundle these into a single packa

Please see the coupons video tutorial.

If you receive the error, 'You have entered an invalid or previously used coupon code', check the following:

 

There are two main options to handle how sponsors should receive their tickets.

Create sponsor coupon codes

One way to handle sponsor tickets is by creating a coupon code for the sponsor with a designated number of total redemptions allowed.  

If you want to create a season subscription that allows customers to purchase a season pass at the beginning of the season with the option to choose their events, performances, and seats (if applicable) at any point during the season, you'll want to create a Package with Flex Pass as

All types of coupons, including "buy one, get one free" (or BOGOs) can be applied to specific events, performances, ticket types or tickets by reserved seating section within a seating chart.  However, this option is only available if your seating chart already has custom ticket price

To allow a new or existing event to use a coupon previously created for another event, take the following steps: 

Once a coupon has expired, customers will no longer be able to redeem that coupon code on any event or package. 

To create a new coupon with an expiration date, please do the following:

If the discount is for the same event, you will create a coupon code for a Buy One Get One Free. 

Follow the steps below to create this coupon:

You can do a bulk import of coupon codes in your ThunderTix account.

First, create a CSV file with two column headings: name and coupon code.  Then, enter a customer name and corresponding coupon code on each line beneath those columns.  There's no limit to the number of coupons you c