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Category: Announcements

Better performance, faster support!

Hello ThunderTix Community,


Over the next few weeks starting Monday, August 11, 2025, we’ll be moving our services from Heroku to Amazon Web Services (AWS). This change will help us keep costs down, improve performance, and give us faster support when things go wrong—so you get a smoot
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Quick reminder that we’re hosting a live demo today at 2:30 PM Central on branding your ThunderTix public event website—no technical experience required.


Launched just last year, our Web Design Tools are a great opportunity for both new and longtime ThunderTix users who haven’t customi
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Recent Service Disruption: Resolved

Over the past few days, ThunderTix experienced intermittent slowdowns and timeouts caused by a routing failure at our hosting provider, Heroku. This led to unbalanced traffic distribution, which affected performance across some areas of the system.


We're happy to report that the issue
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We’ve made an important update to your Reconciliation Report (CSV export) to help you more accurately match sales to your bank transactions — especially when gift cards are involved.


What’s New?


Starting today, your downloaded reconciliation report includes two new columns:


  • Paid with Gif
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