Category: Announcements
I’ll be hosting a live demo today at 1:00 p.m. CT to show you how Package Add-Ons work, where they appear during checkout, and how you can use them as an upsell opportunity for season pass buyers.
Package Add-Ons Are Here
We’re excited to introduce Package Add-Ons, a new ThunderTix feat
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Package Add-Ons Are Here
We’re excited to introduce Package Add-Ons, a new ThunderTix feature designed to help you promote more events, improve the package-buying experience, and drive additional ticket sales from your most engaged patrons.
When patrons purchase a season pass package, t
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LIVE DEMO TODAY: How to build coupons and use them in effective marketing campaigns
Join us today for a live ThunderTix demo focused on using coupons strategically to support your ticket sales, marketing efforts, and patron engagement.
In this demo, we’ll walk through how to create and
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LIVE DEMO NEXT TUESDAY: How to build coupons and use them in effective marketing campaigns
Join us next Tuesday for a live ThunderTix demo focused on using coupons strategically to support your ticket sales, marketing efforts, and patron engagement.
In this demo, we’ll walk through how
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New Demo Available: Flexible Tickets Upgrade
We’re excited to share that our Flexible Tickets Upgrade demo is now available.
This feature gives ticket buyers the option to add extra flexibility to their purchase, helping them feel more confident when buying tickets in advance. If plans
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Patrons are increasingly expecting flexibility when they purchase tickets.
Join us today at 1:00 PM CT for a live demonstration of ThunderTix Flexible Tickets Upgrade, a new feature that allows patrons to add cancellation protection during checkout.
If they can’t attend, they receive gi
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Patrons are increasingly expecting flexibility when they purchase tickets.
Join us tomorrow for a live demonstration of ThunderTix Flexible Tickets Upgrade feature, a new feature that allows patrons to add cancellation protection during checkout.
If they can't attend, they receive gift
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I recently hosted a live demo of one of the most powerful audience intelligence features we've added to ThunderTix CRM, and I'm excited to share it with you. The new Patron Lifecycle and RFM Segmentation tools help you better understand who your patrons are, where they are in their j
... (continued)LIVE DEMO TODAY!!! Facebook Integration and AI Social Sharing Demo live demonstration today. Register below.
Facebook Integration & AI Social Sharing
Date: TODAY , June 18 at 1:00 PM CT
Estimated Demo Time: 10 Minutes
Registration Link: Facebook Integration Demo
Estimated Demo Time: 10 Minutes
Registration Link: Facebook Integration Demo
Discover how easy it is
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Join us for two live demonstrations showcasing the latest ThunderTix tools designed to help you market events more effectively, improve the patron experience, and unlock new revenue opportunities. Each session includes a live walkthrough, practical use cases, and time for questions.
Fa
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Did you miss our live webinar on Web Design Tools? No worries—you can watch the full replay anytime.
In this session, we show you how to:
• Upload your logo and footer image
• Choose colors that match your brand
• Apply quick design tips for a polished site
• Upload your logo and footer image
• Choose colors that match your brand
• Apply quick design tips for a polished site
It’s a simple, step-by-step w
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We have a live demo of our new Patron Lifecycle and RFM Scoring feature TODAY!!!
Spend 10 minutes with us as we demo our newest features, LIVE! We're excited to showcase two powerful ThunderTix features designed to help you better understand your patrons and simplify your marketing ef
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Just a quick reminder that our new feature demos are happening this week, and there's still time to register!
Spend 10 minutes with us as we demo our newest features, LIVE! We're excited to showcase two powerful ThunderTix features designed to help you better understand your patrons a
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New Webinar Recording Available: Maximize Revenue with CRM Audience Segmentation and our In-House Mass Emailer!
I recently hosted a webinar focused on leveraging the ThunderTix CRM to create highly targeted audience segments using layered filters and our built-in, affordable mass email
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Spend 10 minutes with us as we demo our newest features, LIVE! We're excited to showcase two powerful ThunderTix features designed to help you better understand your patrons and simplify your marketing efforts. Register for one or both sessions below. There will be a Q and A after e
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Looking to build stronger patron relationships and get more out of your email marketing efforts?
Join us for our upcoming:
ThunderTix CRM & Mass Mail Webinar
TODAY Tuesday, June 9
1:00 PM CST
This session will begin with a brief review of ThunderTix CRM fundamentals before exploring more a
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Looking to build stronger patron relationships and get more out of your email marketing efforts?
Join us for our upcoming:
ThunderTix CRM & Mass Mail Webinar
Tuesday, June 9
1:00 PM CST
This session will begin with a brief review of ThunderTix CRM fundamentals before exploring more advance
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Flexible Tickets Upgrades Are Here!
Give patrons the confidence to buy now—even when plans might change.
With Flexible Tickets, patrons can add cancellation flexibility during checkout. If they can't attend, they can self-cancel before your designated deadline and automatically receive
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We’re excited to invite you to our upcoming Flex Pass Webinar on Thursday, May 21 at 1:00 PM CST!
Flex passes are one of the most effective ways for performing arts organizations, theatres, festivals, museums, and other venues to increase patron loyalty while offering audiences more fl
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This is a reminder that we have an upcoming ThunderTix webinar focused on one of the most effective ways to grow revenue and retention—season packages TODAY at 1PM CST.
In this session, we’ll walk through how to set up, sell, and optimize packages in ThunderTix so you can secure upfro
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This is a reminder that we have an upcoming ThunderTix webinar focused on one of the most effective ways to grow revenue and retention—season packages tomorrow at 1PM CST.
In this session, we’ll walk through how to set up, sell, and optimize packages in ThunderTix so you can secure u
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We’re excited to invite you to an upcoming ThunderTix webinar focused on one of the most effective ways to grow revenue and retention—season packages.
In this session, we’ll walk through how to set up, sell, and optimize packages in ThunderTix so you can secure upfront revenue and turn
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We’re reaching out with an important update regarding your ThunderTix mobile application.
To ensure continued access, you and any other users must download and install the latest version of the application as soon as possible. Clients who do not update will see an “Unauthorized” messag
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As part of our response to the phishing incident on Wednesday March 4th, we are implementing an additional security step for all ThunderTix user accounts.
Effective immediately, ThunderTix now requires two-factor authentication (2FA) for every login. When you sign in, we will send a on
We want to inform you about an issue that occurred today which may have affected order confirmations and seat availability for some events.
While addressing a separate system issue, an internal maintenance task was mistakenly run in a way that triggered the re-sending of a large number
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We want to alert you to a fraudulent email that may have been sent to ThunderTix users today. The message appears to come from ThunderTix and claims that an attendee has requested a refund, prompting you to log in through a link in the email.
This email is NOT legitimate. Please do no
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We’re reaching out with a quick update to ThunderTix add-on pricing, effective immediately.
To make pricing simpler and more consistent across the platform, we’re standardizing add-on pricing at 2%.
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Merchandise: increasing from 1% → 2% -
Memberships: now 2% -
Gift Cards: decreasing from 2.5%
We’re writing to let you know about an update to how flex passes are billed in ThunderTix.
Beginning this month, all flex passes will be billed at the time of sale rather than at redemption. This means that when a flex pass (punch pass, season pass, or similar bundled ticket product in
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REMINDER: the upcoming webinar "Turning Ticket Buyers into Donors: Fundraising & Donor Management with ThunderTix" is TODAY at 1PM CST!
Webinar date: February 10th, 2026 at 1PM CST
Registration link: Donations and Fundraising Webinar Registration Link
Please be sure to use the link abov
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REMINDER: the upcoming webinar "Turning Ticket Buyers into Donors: Fundraising & Donor Management with ThunderTix" is tomorrow at 1PM CST!
Webinar date: February 10th, 2026 at 1PM CST
Registration link: Donations and Fundraising Webinar Registration Link
Please be sure to use the link a
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