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NEW FEATURE: Flexible Ticket Upgrades - Mon - Jun 1, 2026 - 11:38am

Flexible Tickets Upgrades Are Here!

Give patrons the confidence to buy now—even when plans might change.

With Flexible Tickets, patrons can add cancellation flexibility during checkout. If they can't attend, they can self-cancel before your designated deadline and automatically receive a gift card credit for a future purchase.

Why You'll Love It: 
  • Turn hesitant shoppers into ticket buyers
  • Give patrons extra peace of mind
  • Keep revenue in-house with gift card credit
  • Reduce refund requests and staff workload
  • Add value with an optional checkout upgrade

Flexible Tickets work for both General Admission and Reserved Seating events, making it easy to offer more flexibility without adding extra work.

Your patrons get peace of mind.
You get more confident buyers.

That's a win-win.

Ready to learn more?  Get step by step instructions in this article: Flexible Ticket Upgrade (CFAR)

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