Support Forum
Why can't I complete the purchase process without entering a coupon code? - Wed - Nov 17, 2021 - 9:59am
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When selling an event to a specific group of people, such as cast or crew members, you may require a coupon code in order to buy tickets.
When enabled, this feature will not allow a patron or venue admin to complete a purchase without using a coupon code. You can enable or disable this feature by doing the following:
1. Head to Events >> Event Manager
2. Click on the name of your event
3. Click Purchase Settings
4. Under Restrictions and Waitlist, check the toggle switch for COUPON REQUIRED PER TICKET PURCHASED
If you need assistance on how to sell tickets to a select group of people, please use the following discussion:
View our video tutorials
How can I create a coupon that allows for only a single use?
How do I limit the number of times a single buyer can use a coupon?
"You have entered an invalid or previously used coupon code"
How should I handle sponsor tickets? Should I issue a comp or provide them with a coupon code instead?
How do I create a flex pass season package that issues coupons?
Can I create a coupon for a specific event date and time?
Can a coupon be limited to only a certain section in my seating chart?