Password Security Guidelines - Tue - Jan 7, 2025 - 4:30pm

Stacy Chapman
Tue - Jan 7, 2025 - 4:30pm ⚬ 0 Comments Users
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Password Security Guidelines


To help protect your account and personal information, follow these guidelines for creating and managing your passwords:

1. Selecting Strong Authentication Factors


• Create a strong password/passphrase:
  
  
  • Use a mix of uppercase and lowercase letters, numbers, and special characters (e.g., @, #, $, &).
  • Make it at least 12 characters long.
  • Avoid common words, sequential numbers, or easily guessable information (e.g., your name, birthdate, or "123456").
  • Consider using a passphrase, which is a combination of random words or phrases (e.g., "Blue$Chair!82Happy").
• Use unique passwords:
  
  
  • Create a different password for every account to reduce the risk of compromise.
2. Protecting Your Authentication Factors


• Keep your passwords confidential:
  
  
  • Never share your passwords with anyone, including friends, family, or coworkers.
  • Each coworker that accesses ThunderTix should have their own private login that is connected to their own email address.
  • Avoid writing passwords down in easily accessible locations.
• Use a password manager:
  
  
  • Securely store your passwords in a reputable password manager to manage them safely and conveniently.
• Be cautious of phishing attempts:
  
  
  • Never enter your password on suspicious websites or respond to emails or messages requesting your login credentials.
• Enable multi-factor authentication (MFA):
  
  
  • Wherever possible, use MFA for an additional layer of security.
3. Avoid Reusing Passwords


• Do not reuse passwords:
  • Avoid reusing passwords from other accounts or previously used passwords.
  • If prompted to change your password, create a new, unique password rather than making slight modifications (e.g., "Password1" to "Password2").
4. Responding to Potential Compromise


• Change your password immediately if you suspect it has been compromised.
  
  
  • Indicators of compromise include receiving account alerts, unexpected login activity, or being unable to access your account.
• Report security incidents:
  
  
  • If you believe your account or password has been compromised, report the issue immediately by contacting our support team through a support request.
Remember:


Protecting your password is critical to ensuring the security of your personal information and our system. If you have questions about these guidelines or need assistance, please contact us by opening a support request.

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