1. Head to your Account Settings >> Users 


2. Click on any

Many of our venues opt to provide information or more of the commonly asked questions about the event or venue. You can add more text that will appear beneath the ticket receipt in the confirmation email such as:

• What to Bring vs. What not to Bring


• What time to arrive


• Infor

1.  Head to: Events > Event Manager


2.  Click Manage


3.  From the 'Dates/Times' page, find the appropriate listing.


4.  Under the Reports column, click on the checkmark icon to export the Guest List


5.  You'll head to the Downloads

At the bottom of the Order checkout page, we provide the option for buyers to sign up for your venue's mailing list. The text reads 'Yes, please include me in the [Organization Name] mailing list.' If you would like to modify the way that your account is listed, you can change your ... (continued)

1. Click Events > Event Manager


2. Click Manage


3. Click Public Display


4. Click the Event Address tab


5. Click "Change" to reve

ThunderTix does not send email addresses to Beanstream, so when you see the error 'Enter an email address' even when entering an email address, it is a response from your gateway saying they did not receive it. Beanstream combines the requirement to send both an street address and an... (continued)

1. Head to your Account Settings (in the top menu)


2. Click Email Notifications


3. Under Alerts, choose "When a purchase is made". 


4. Enter your email address and hit enter

1. Search for the order via your Orders page 


2. Click on the correct Order ID


3. Under "Email Functions", enter a new email address under 'Send to a new email'.


4. Click "Send"


5. If desired, wait 30 seconds to 1 minute, and then re

1. Click on Account Settings.


2. Click Email Notifications
   


3. Under  Customize Email Sender, edit the Organization n